Privacy Policy and SMS Terms and Conditions
Draft for review. Not effective until approved and published.
Effective date: [Insert publication date]
Elena Saradidis Inc. ("we," "us," or "our") operates www.elenasaradidis.com. This policy explains how we collect, use, and protect personal information through our website and real estate communications.
For privacy questions or messaging support, contact support@elenasaradidis.com.
Information we collect
We collect information you provide when you contact us, submit a form, request an appointment, or inquire about real estate services. This may include your name, email address, telephone number, property interests, and the contents of your messages. We also collect your communication preferences and consent records.
Our website and its service providers may collect technical information, such as your IP address, browser, device information, and website activity, through cookies and similar technologies. See our Cookie Policy for details.
How we use information
We use personal information to respond to inquiries, provide requested real estate services, manage appointments and client relationships, maintain consent and opt-out records, operate and protect the website, and meet applicable legal obligations.
Where you have provided the required consent, we may also send real estate marketing emails. This SMS program is limited to appointment confirmations, reminders, schedule updates, and important service changes. It does not send promotional or marketing text messages. Providing a phone number or submitting an inquiry does not, by itself, constitute consent to marketing calls, emails, or text messages. Consent to marketing communications is not a condition of purchasing services.
No sale or sharing for third-party marketing
Data will not be sold or shared with third parties for promotional or marketing purposes. This prohibition includes sharing with affiliates for their promotional or marketing purposes. This commitment applies to all individuals, regardless of state, province, or country of residence.
Mobile information, including phone numbers, text-messaging opt-in data, and consent records, will not be sold or shared with third parties or affiliates for their promotional or marketing purposes.
We may provide information to service providers solely to operate our website, manage customer relationships, deliver communications on our behalf, and provide requested services. These providers are permitted to use the information only to perform those services for us, not for their own promotional or marketing purposes. We may also disclose information where required by law. These limited disclosures do not authorize third-party promotional or marketing use of your information.
Your choices and privacy requests
You may request access to or correction of your personal information, or withdraw consent, by emailing support@elenasaradidis.com. You may also request deletion, subject to applicable legal and recordkeeping requirements.
To stop marketing emails, use the unsubscribe link in an email. To stop text messages, reply STOP. For messaging help, reply HELP or email support@elenasaradidis.com.
Cookies
You can manage cookies through your browser settings. Disabling cookies may affect website functionality. See our Cookie Policy. Cookie use and any service-provider processing remain subject to the no-sale and no-marketing-sharing commitments in this policy.
Retention and security
We retain personal information for as long as needed for the purposes described in this policy and to meet applicable legal obligations, including maintaining consent and opt-out records. We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet transmission or storage system is completely secure.
Third-party websites
Our website may link to third-party websites or booking services. Their privacy policies govern information you provide directly to them. Review those policies before submitting information.
Changes to this policy
We may update this policy by posting the revised version here and updating the effective date. Changes to this policy do not replace any new consent required by applicable law.
SMS Terms and Conditions
1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at support@elenasaradidis.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://www.elenasaradidis.com/privacy-policy.
Contact
Elena Saradidis Inc.
Email: support@elenasaradidis.com
